Shipping and Delivery Policy

Effective Date: May 21, 2025

This Shipping and Delivery Policy outlines how we handle the processing, shipment, and delivery of orders placed on PhoneBizz.com, operated by M/S SHIBU ENTERPRISES.

1. Order Processing Time

All orders are processed within 1-2 business days (excluding Sundays and public holidays) after receiving full payment. You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Methods and Timeframes

We ship across India using reliable courier partners. The estimated delivery time varies by location:

• Metro Cities: 2-4 business days
• Other Cities and Towns: 4-7 business days
• Remote Areas: 7-10 business days

3. Shipping Charges

Shipping charges are calculated at checkout based on the weight, size, and delivery location. Any promotional free shipping offers will be clearly mentioned on the product or checkout page.

4. Tracking Your Order

Once your order is shipped, you will receive an email and/or SMS with the tracking number and courier details. You can use this information to monitor the status of your delivery.

5. Delayed or Lost Deliveries

While we strive to ensure timely deliveries, occasional delays may occur due to unforeseen circumstances (weather, logistics disruptions, etc.). If your order is significantly delayed or lost, please contact our support team at business@phonebizz.com.

6. Delivery Issues

If the delivery attempt fails due to incorrect address or unavailability of the recipient, the courier will usually attempt redelivery. If redelivery fails, the package may be returned to us. Reshipping charges may apply in such cases.

7. International Shipping

Currently, we do not offer international shipping. We only deliver within India.

8. Contact Us

For any questions related to shipping or your order delivery, please contact:

M/S SHIBU ENTERPRISES
Email: business@phonebizz.com
Website: https://phonebizz.com